ROOTS, the fourth volume of ALTR Magazine, explores the inner workings of the fashion industry as we understand it today, delving into the history, culture, and experience that has shaped the way we a
Yet one of their most significant challenges remains consumer behavior. "You can design the perfect reusable package." Hellgren says, "but if it never gets returned, the cycle breaks."
Making Returns Easy-and Rewarding To address this, RePack engineered an experience that is both intuitive and responsible. Every RePack mailer comes with a prepaid return label, enabling consumers to drop off the empty packaging at any post office box worldwide. To sweeten the deal, customers often receive a reward-typically a discount-for returning it.
"Consumer buy-in was easier than retailer buy- in.' Hellgren admits. "Shoppers liked the reward system. It was the retailers who worried about logistics and compatibility."
Pioneering Reuse in Fashion E-Commerce RePack found early success in the fashion world, partnering with some of Europe's most prominent e-commerce players before expanding to the U.S. and Canada.
"Fashion has a massive returns problem, so it made sense for us to focus there," says Hellgren. "And now, with new EU packaging regulations requiring 40% reusable packaging by a set date, the industry is finally catching up."
Still, adoption remains a challenging endeavor. "Packaging is a low-margin, high-volume business -not ideal for small companies. As COVID, the ongoing war in Europe, the increased cost of living. supply chain challenges...have all contributed to sustainability not being a priority at the moment."
But Hellgren sees that changing. "In five years, nearly half of Europe could be using returnable packaging," he predicts. "It's not just about the materials anymore-it's about changing the behavior. That's the real innovation."
Hellgren is candid when asked about industry transparency. "A lot of companies boast 'no plastic policies,' but the alternatives-like paper-are often heavier and worse for carbon emissions. It's greenwashing, plain and simple. The next frontier isn't about the material; it's about eliminating single-use."
RePack's role in that future is clear: to provide a packaging solution that's as sustainable as it's scalable. But Hellgren is quick to point out that reusable packaging can't succeed in a vacuum. "The whole system needs to shift-from manufacturers to retailers to consumers. Everyone has a role to play."
Today, RePack bags from 2016 still make their way back to the warehouse, a small but powerful symbol of what's possible when reuse becomes the norm. And while Hellgren remains modest about the challenges ahead, his optimism is contagious.
"We're just one piece of a much larger movement toward circularity in fashion," he says. "But if we can make sustainability rewarding, engaging, and convenient-that's how real change happens."