Beyond the Classroom : SIP Chronicles. Magazine by PGDM Batch 34.
FINDING PURPOSE THROUGH SERVICE: MY JOURNEY AT KARUNALAYAM
By G NANDAGOPAL | PGDM Batch 34, FK-4094 | February 2026
The two-week Social Immersion Program at Karunalayam Home for the Destitute and Infirm was a deeply meaningful experience that helped me understand the true value of compassion, service, and social responsibility. It gave me an opportunity to step out of the classroom and engage directly with people who face real-life challenges, especially the elderly and individuals with mental health conditions who have been abandoned or neglected.
During my time at the NGO, I realized that many elderly citizens are neglected or abandoned by their families due to reasons such as migration, financial difficulties, or changing social values. This often leaves them feeling lonely, emotionally distressed, and dependent on institutions for survival. Similarly, individuals with mental health conditions are often misunderstood and stigmatized, making it difficult for families to manage them at home. As a result, many are left in the care of institutions like Karunalayam, which provide them with shelter, medical attention, and emotional support. From the very first day, interacting with the residents made a strong impact on me. Listening to their stories helped me realize the emotional struggles they go through, including loneliness and lack of family support. Over time, I developed a sense of connection with them, and simple conversations became moments of comfort and happiness for both them and me.
During the internship, I was involved in various activities that supported the functioning of the institution. I worked on developing a website for the NGO, designed brochures, and contributed to improving its digital presence. One of the most memorable parts of my experience was conducting interactive sessions for the residents. I organized craft activities, music sessions, and games, where the inmates actively participated and expressed their talents. These moments brought joy and positivity to the environment and showed me how small efforts can make a big difference in someone’s life. This experience also helped me grow personally and professionally. I became more patient, empathetic, and socially aware. Professionally, I gained exposure to how an NGO functions at the grassroots level and enhance my technical skills through tasks like website development and content creation. Overall, my time at Karunalayam was not just an internship but a journey of learning and selfdiscovery. It taught me that true service lies not only in helping others materially but also in offering time, care, and understanding. This experience has inspired me to stay connected to social causes and continue contributing positively to society.