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NAME: ASHANTI MARTIN
1. How do you use communication at your job and with whom?
• I use communication to give instructions to my staff, get instructions from clients and provide legal advice. I use oral and written communication.
2. What tools of communication are best suited to your profession?
• I communicate with my clients via email so that I have a record of our communication. I use WhatsApp and zoom for virtual meetings with my clients. I also use WhatsApp for inter-office communication.
3. How do you handle miscommunication? Give an example. • When I discover miscommunication, I provide clarification in writing to the client. For instance, if one of my secretaries sends information to a client that is incomplete or that is not accurate, I would write to the client and provide a full explanation to clarify the situation.
4. Why is communication vital to your profession?
• Communication is important because I provide legal advice to clients. This means that I need to get proper instructions from the client and I need to clearly explain the law to them. If I am in court, I need to advocate for the client through oral communication.
communication skills?
5. What advice would you give students about
• Communication skills are essential for many aspects of your life. It is important to convey your feelings to family and friends, avoid misunderstandings in the workplace, and to communicate with clients or customers.
6. How has communication changed since COVID 19?
• There has been a shift from face-to-face communication to virtual communication. Most consultations with clients are held virtually instead of in person, and court hearings are also held online.