Jackson Health System's 2021 Report to the Community.
Fighting the COVID-19 pandemic at Jackson Health System
Jackson is committed to keeping you and your family safe. Since COVID-19 emerged and presented the biggest challenge the healthcare industry has seen in decades, our team's dedication to protecting the health and safety of our employees and our patients has been taken to new heights.
Thousands of patients have been tested and treated for COVID-19 at Jackson facilities, one of them being Rosa Felipe, an electroencephalograph (EEG) technician at Jackson Memorial Hospital. After contracting the virus in March 2020, Rosa fell gravely ill due to her underlying health conditions. She was hospitalized at Jackson Memorial, the same hospital she has worked at for 15 years. After a long battle with the virus, physical and occupational therapy, Rosa went home to her husband and sons just in time for the holidays. She hopes to return to work at the hospital alongside the medical team that saved her life.
To treat patients like Rosa throughout the pandemic, we adapted our facilities quickly to accommodate full capacity COVID-19 units. Because the hospital strictly limited visitation, the Jackson Health Foundation provided iPads so hospitalized patients could video chat with their families and feel their support while recovering. Jackson also offered COVID-19 testing at all of our hospitals' emergency rooms and all of our UHealth Jackson Urgent Care centers. We later became the first hospital to administer the COVID-19 vaccine in Miami-Dade County, vaccinating more than 175,000 people. During this effort, Jackson focused on diversity and inclusion, partnering with more than 100 houses of worship, non-profit organizations, and community groups to vaccinate people in underserved communities. All of Jackson's successes throughout the pandemic can be attributed to our army of healthcare workers - doctors, nurses, support staff, and hospital administrators who worked tirelessly to help the people of Miami-Dade County.