iPUSARA - INDO

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• MAJLIS BANDARAYA SHAH ALAMONLINE BURIAL APPLICATION, PAYMENT AND BURIAL PLOT SEARCH SYSTEM iPUSARA https://ipusara.mbsa.gov.my
• TEAM MEMBERSSupervisor Wan Suraya binti Sahabaludin
• INNOVATION iPUSARAONLINE BURIAL APPLICATION, PAYMENT AND BURIAL PLOT SEARCH SYSTEM BURIAL GROUND
• INTRODUCTIONThe aspect of cemetery management is often given less attention in public services The difficulties faced by the next of kin in obtaining information and locating grave plots, alongside the transition towards a cashless era, have driven the need to transform manual work processes into a more systematic, fast, and user friendly system This requirement is further reinforced through the provision of a special QR code to facilitate user access to related services Accordingly, the iPusara System was developed as a digitalization initiative that helps management improve efficiency and governance of cemetery management in a more organized, transparent, and effective manner for the well being of the community
• Page 5PROJECT ALIGNMENT WITH NATIONAL AGENDA AND GOALS myDIGITAL
• PROJECT ALIGNMENT WITH NATIONAL AGENDAS AND GOALSDG 3: Ensure healthy lives and promote well being for all at all ages SDG 11: Make cities and human settlements inclusive, safe, resilient and sustainable
• OBJECTIVE PROJECTCASHLESS INTEGRITY
• Page 8The impact of implementing this innovation makes it easier for next of kin to streamline the burial process of the deceased IMPLICATIONS FOR:
• BEFORE PROJECTWHEN A DEATH OCCURS, WHAT NEEDS TO BE DONE BY THE NEXT OF KIN? STAFF IMPACT
• AFTER PROJECTWHEN A DEATH OCCURS, WHAT NEEDS TO BE DONE BY THE NEXT OF KIN? STAFF IMPACT
• Page 11The impact of implementing this innovation makes it easier for next of kin to streamline the burial process of the deceased IMPLICATIONS FOR:
• BEFORE PROJECTHOW TO SEARCH FOR THE DECEASED'S PLOT? COMMUNITY IMPACT
• AFTER PROJEKHOW TO SEARCH FOR THE DECEASED'S PLOT? COMMUNITY IMPACT
• Page 14The impact of implementing this innovation makes it easier for next of kin to streamline the burial process of the deceased IMPLICATIONS FOR:
• FILE AND PAPER STORAGE SPACEREDUCTION OF STORAGE, FORMS, AND RECORD BOOKS TRANSITION FROM MANUAL WORK TO SYSTEM UTILIZATION ORGANIZATION IMPACT
• Page 16The impact of implementing this innovation makes it easier for next of kin to streamline the burial process of the deceased IMPLICATIONS FOR:
• IMPLEMENTATION GUIDELINESSTAKEHOLDER IMPACT The development of a sustainable and conducive environment creates a well organized, beautiful, and attractive landscape for the cemetery
• Page 18The impact of implementing this innovation makes it easier for next of kin to streamline the burial process of the deceased IMPLICATIONS FOR:
• IMPLEMENTATION GUIDELINESNATIONAL IMPACT This impact supports the nation's aspirations through the National Science, Technology, and Innovation Policy, namely by promoting and fostering MyDigital awareness among the general public and public servants in particular
• IDEA CREATION(IDEATE) Through DISCUSSIONS on the direction of MyDigital and the Jabatan Kesihatan dan Persekitaran, alongside VISITS to selected cemeteries, the Jabatan Kesihatan dan Persekitaran requested the Jabatan Digital dan Teknologi maklumat to develop a burial management system.
• System DevelopmentTs. Khairullizam bin Laili Pegawai Teknologi Maklumat 01 02 03
• SYSTEM DEVELOPMENTFill form SECURITY ACCESS MODULE ROLE BASES
• INCOME RESULTS AND IMPACT OF iPUSARA IMPLEMENTATIONCUSTOMER SATISFACTION Increasing the Satisfaction of Users, Customers & Stakeholders
• WAYFOWARD iPUSARA 2024 2026YEAR YEAR
• COMERSIAL VALUEOfficial Study Visit to iPUSARA by the Agency DBKL
• Page 26ANNOUNCEMENTS AND PUBLICITY
• ACHIEVEMENTSIPUSARA 2024
• ConclusionThe implementation of the iPusara project has clearly proven to impact productivity and staff satisfaction positively, enabling tasks to be carried out more efficiently while providing convenience to customers This project also has the potential to be expanded for use across all local authorities (PBT) in Selangor, Malaysia in general, as well as other government agencies
• MAJLIS BANDARAYA SHAH ALAMONLINE BURIAL APPLICATION, PAYMENT AND BURIAL PLOT SEARCH SYSTEM iPUSARA https://ipusara.mbsa.gov.my