Desiree Colon Zine
The only people usually trained to fully handle these situations are licensed care professionals, but they are not always around when something happens. At the same time, some supervisors are either not properly qualified for their positions or have not received sufficient training, which can create stressful and disorganized work environments. The source of the problem comes from institutional structures like underfunding programs and staffing systems. This creates an environment where workers are expected to carry emotional and safety-related responsibilities without the protection or recognition they actually deserve. Institutions depend on workers continuing to perform undervalued emotional labor despite inadequate support.
The risk involved when working in caregiving roles, in general, are often treated as part of the job, whether struggles appear in the home or in workplaces like mental health clinics. Even though this work is essential and people rely on it every day, it is not treated as an important piece of the puzzle or as structurally demanding form of labor. This supports what Angela Davis was saying about the way society overlooks the work that keeps everyday life functioning.
Davis writes, "Housework is virtually invisible: 'No one notices it until it isn't done, we notice the unmade bed, not the scrubbed and polished floor..."" (Davis 1980, p. 230). Angela Davis explains that housework and labor are not just gendered but also racialized, meaning certain groups of women have historically been pushed into care and service work. This is still present in everyday life and in the workforce because people usually notice care work only when something goes wrong or is not done at all, rather than acknowledging the labor required to keep things functioning smoothly. We notice the mistake, but not the fix.