Desiree Colon Zine
In certain fields, hands-on training is required, but what about the risks involved in working in a outpatient or nonprofit mental health clinic? We work with people who are going through many different situations in life, and sometimes those situations can make people reactive and unpredictable. Front desk workers and coordinators are often the first people patients interact with, yet they are expected to manage intense situations. There are clinics with over a hundred patients but limited staff members in each department. This also means that things fall through the cracks and it's inevitable when there are limited resources.
The Invisible Labor
How Unpaid Care Fuels Economies (and What Policy Still Misses
Similar to what Hustle said, "Emotional labor, like all work, takes its own peculiar tolls. In the world of commodified caring, the greatest risk to professional longevity is burnout, the stultifying feeling of not being able to keep up with the emotional demands of the job." (Hustle, 2013). I have lived around people who, if they experience burnout, quit and find a new job, but they do not let it interfere with their happiness. Working in mental health or any care-related position involves emotional labor that workers often take home with them. We try to focus only on the job and not let it affect us emotionally. Still, eventually it always does. Burnout isn't an individual problem, but something built into how these jobs are structured.