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Operations Manual

By social media department

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Share link
https://covver.com/magazine/socialmediadepartment979/operations-manual
Published
Sep 5, 2026
Updated
Sep 10, 2026
Pages
34
Language
English

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  • Outbound Calling Department• Makes outgoing calls to clients and prospects. • Follows up on inquiries, applications, and loan concerns. • Provides information about products and services. Conducts client follow-ups and reminders.
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Outbound Calling Department

• Makes outgoing calls to clients and prospects. • Follows up on inquiries, applications, and loan concerns. • Provides information about products and services.

Conducts client follow-ups and reminders.

• Assists in building and maintaining client relationships. • Records call details and updates client information.

• Ensures professional and courteous communication with every client.

  • Team Members:
  • Jean L. Tangian
  • Key Responsibilities:
  • Vanessa Mae Mabaslay
  • Sarah Jane M. Armada
  • Analie Cajegas

• Make outbound calls to clients and prospects.

Follow up on inquiries, applications, and loan concerns. • Provide information about products and services.

• Conduct client follow-ups and reminders.

• Maintain professional and positive client relationships. • Record call details and update client information.