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Proxmox Troubleshooting
The occurrence of kernel panic when disconnecting USB devices
On rare occasions, kernel panic occurs in Proxmox when disconnecting USB devices such as keyboard, mouse, or UPS. There is no real solution to this issue yet as the issue is not reproducible all the time. This issue has been seen on variety of hardware with both standard and nonstandard Proxmox installations. However, almost all the time, the issue does not cause the server to freeze permanently. In almost all cases, the panic can be just ignored and you can go on as usual.
Kernel panic seems to mostly occur with kernel 2.6.32-26, 2.6.32-27, and 2.6.32-28. It is nonexistent on kernel 3.2 or 3.10. For regular day-to-day operations of a cluster, this issue can be safely ignored unless it causes the node to freeze on rare occasions.
The occurrence of VM shutdown error when initiated from GUI
The VM shutdown error issue is not consistent and is not directly related to Proxmox. The Shutdown button on Proxmox's GUI, as seen in the following screenshot, only sends an ACPI signal to a virtual machine to initiate the shutdown process.
You are logged in as 'root@pam' Logout Create VM Create CT
Start Shutdown Stop Reset Remove Migrate Console ▾
Once the VM receives an ACPI signal, it starts the shutdown process. However, if the VM has a number of running processes in the memory, it might take a while to end the processes before the shutdown. The ending of processes may take longer, which causes Proxmox to issue a timeout error. The issue may occur for both Windows and Linux. The workaround for this is to access the VM through a console or SPICE and then manually shut down the VM. Also, check whether the guest VM has ACPI installed and loaded to correctly receive the poweroff signal from the host node.
Kernel panic on Proxmox 3.2 with HP NC360T In some cases, on Proxmox 3.2, kernel panic occurs when you use a network interface based on an Intel 82571EB chipset, such as HP NC360T. An immediate workaround is to use broadcom for the network interface card. The permanent fix is to download E1000 drivers from the Intel website and compile a module from those sources. The E1000 driver can be downloaded from http://www.intel.com/support/ network/sb/cs-006120.htm.